That is a broad question. Maybe some examples will be more meaningful:

• Problem solving : Your faced with many or recurring problems that don’t go away. You need to work with several people to get their inputs, find solutions and buy-in to have long lasting solutions in place.
• Collecting information: You needs inputs from several people and be able to process that make decisions and launch other initiatives.
• Working together: As a team, you engage and collaborate. You see opportunities to be work more effectively together with better facilitation and methods.
• Developing personal skills: You want to develop skills and experience in project management, problem solving, LEAN or team building. You apply many of the techniques and build your expertise gradually.
• You’re already familiar with management techniques: You’d appreciate a tool and framework to facilitate teams and projects.

Here are some of the activities that Goal Nabber can help you save time and develop your skills:

• Managing one or more projects: create plan, business case, breakdown into tasks, monitor and control, Kanban board,  capture and present highlights;
• Improve business performance and Problem solving with methods found in LEAN Six Sigma;
• Team Building: use workshops to facilitate teams and develop your expertise through practice

As you use the different features, you get immediate feedback to personally improve, get better results.

With a continuous improvement mindset, we are continuously updating and adding features to help our users reach their goals. You do not need to download new software or worry about versions. You will get these updates when your browser loads Goal Nabber. Frequently, you will see small changes and new features appearing. These aim to help our users be better and more successful. As we do that, we post the main additions on our website.

To find out what recent updates included, you can go to our news page.

If you believe something is missing or can be improved, we welcome that feedback through Customer support.

In most cases, the feedback badges and call for actions will provide guidance based on the context. Nonetheless, you might find something that isn’t working as expected or have uncertainty on what to do next.  You can always reach out to Customer support for advice.

While Goal Nabber’s primary attention is to use the results internally. It is also possible to copy or download snapshots of the achieved outcomes. That make is possible include your results in emails, reports, presentations or other applications.

You can use Goal Nabber on any device that has a browser. Use your preferred PC, tablet or mobile . While some actions require a broader view, thus a larger screen, most features will adjust to the screen size.  Because of the multitude of browsers and versions, we recommend to have a recent browser version just in case. To support the real time interaction with the teams, Goal Nabber is a cloud solution. Real time data exchanges require an internet connection.

In summary, you will need the following:

• Any type of device: PC, Tablet of Mobile;

• A browser,

• An internet connection,

• Your Goal Nabber Basic or Professional account

No training or particular experience is needed to get started. There are the following additions to guide you:

• Overlays to indicate what to do when opening a new feature;

• Tool tips to provide extra guidance information within the pages;

• Steps, at the top of the feature section, provide a step by step framework for the workshops;

• Badges provide guidance on what is good or needs improvement;

• Follow the color code:  Blue for “Inputs”   –>  Green for “Work In Progress”   –> Purple for “Outputs”

If you still need need guidance, you can always reach out to Customer Support. Our goal is for you to reach yours, we’ll do our best to help you.

Yes, you can add anyone as a contact and team member. You only need their email address to send an invitation. From that point on, you can include them in a project team and ask for their participation in workshops. They will receive an email invitation with a link to login to Goal Nabber with instructions. By default, they will have a Basic account. They will be able to participate in the activities you have planned for them.

There is no fee for a Basic account. Only when they opt for a Professional account would they have a paying subscription.

If you already have a professional subscription, a new workshop can be created at any moment. Participants are selected from you contact list. Within minutes, you can be facilitating a workshop.

If you don’t have a professional subscription yet, you’ll need a few extra minutes to subscribe and invite contacts to include in the team.

When you log in, you will have your personal overview:

• Links to projects and workshops;
• Your personal Profile;
• Your contacts;
• Your Subscription

If you have been invited to participate in projects and workshops, you should verify the display name in your personal profile. It is how other people will identify you. Then, you can go to “Participate” to see activities where you have been invited to.

If you’re planning to manage projects and workshops, in addition to the above, you need to subscribe for a professional subscription. And to be identify team members, you will add contacts by using their email addresses.

No, it is not possible to look up other Goal Nabber users. You need a persons email address to invite them.  Likewise, they will need your email address to invite you. When they include you in a project or workshop, you will receive an email and they will be listed in your list of activities.

You may have received an invitation for the first time or simply forgotten you password. That is alright.

At the bottom of the login screen, you can ask for a password reset email. It will use the email address in the email field. So verify that it is correct. An email will be sent to you with a link to enter a new password.

Great!!! We’re looking forward to having you on board.

The email contains a link and instruction. Before it is your first log in, you will have to reset your password. Once that is done, you will can click on the Participate image to see the activities that you have been included in.

That is unfortunate. There could be a few different reasons for that. To narrow down, the cause:

• Verify that the email is correct. In My Workspace > Contacts > View details (eye), you’ll be able to see the email address. If incorrect, delete and re-invite.
• Verify that the right contact was invited to the activity
• Ask the person to check filters (e.g. junk mail or spam filters)

You can try to re-invite the person. Contact Customer support when you need help.

You are charged at the beginning of a billable period. Meaning, you don’t get charged during a trial or other free period.  You only get charged as per your subscription.

If you have been charged and have a question about that, contact Customer support.

We’re not happy when that happens.  Contact Customer service with details to look into it and make necessary corrections.

Each time that you are charged, you receive an invoice by email. If you can’t find the information that you are seek, contact Customer support.

You may have started with a monthly subscription to become more familiar with Goal Nabber. Now, you want to continue and get the most economical offer. The annual subscription offer a 40% discount on the monthly subscription over the same period. That is the most economical subscription.

You can start with a free trial period.

Security and Privacy are critical. We take extra precaution to protect your data:

•  SSL (Secure Sockets Layer) encryption is used to protect the data exchanges through the internet. You’ll notice the closed lock in the address bar.
• The payment solution, to process your payment details and personal information,  is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
• Your data is not shared with 3rd parties for marketing or commercial purpose.
• You control who has access to your projects and workshops.

There are a few options. The first is to request a password reset email. There is a link at the bottom of the login page to request a password reset email.

If you have forgotten your login details, you will have to contact the customer support.

No, it is not possible to look up other Goal Nabber users. You need a persons email address to invite them.  Likewise, they will need your email address to invite you. When they include you in a project or workshop, you will receive an email and they will be listed in your list of activities.

Your data is stored and managed as described in the Data and Privacy policy.

Some key points:

• You control control who has access to your data by including people in projects;
• Analysis of aggregated data, so with no professionalization, contributes to improving the service to you. It is not shared with third parties for marketing or commercial purposes.
• And, you can modify or delete your data when you no longer need it.

Your data is used as described in the Privacy and Data policy.

There is analysis on aggregated data. Aggregated data means that samples are collected, consolidated and anonymized. That is done for the only purpose of improving the service provided.

Data is not shared with third parties for other purposes such as marketing or commercial purposes.

We comply with European General Data Protection Regulation (GDPR). You  have direct control of your project data. And, you can reach out to Customer support for additional questions or request..

If you already have a professional subscription, a new workshop can be created at any moment. Participants are selected from you contact list. Within minutes, you can be facilitating a workshop.

If you don’t have a professional subscription yet, you’ll need a few extra minutes to subscribe and invite contacts to include in the team.

When you log in, you will have your personal overview:

• Links to projects and workshops;
• Your personal Profile;
• Your contacts;
• Your Subscription

If you have been invited to participate in projects and workshops, you should verify the display name in your personal profile. It is how other people will identify you. Then, you can go to “Participate” to see activities where you have been invited to.

If you’re planning to manage projects and workshops, in addition to the above, you need to subscribe for a professional subscription. And to be identify team members, you will add contacts by using their email addresses.

In our professional environment, we have to meet targets, complete assignments, solve problems, etc…  To achieve that, we have to engage stakeholders, collect information, analyse root causes, facilitate decisions, find and implement solutions. Goal Nabber provides features that help you apply best practices, facilitate key activities and guides you considering the context. That way, you can focus on the objectives and get there faster.

This is useful in a multitude of situations. A few examples are situations with repeating problems not going away, or people have many ideas in a status quo. You will be able to include the relevant people, to apply advance management techniques, to get feedback and guidance in order to reach your goal.

Yes, you can change your subscription at any moment.

If you no longer need Goal Nabber or opt for a more advantageous offer, you can modify the subscription. In all cases, you continue to have your current benefits through the current period.

There are two cases:

• You are intention to participate in activities to which you have been invited.

You use the Basic subscription which is free. This is the default when you create your account. When you are included in any activity, you receive an email notification. And in My Workspace, you can click on the Participate image to see the list of your activities.

• You want to manage your own projects and workshops.

You will need a Professional subscription. In My Workspace under Subscription, you can opt for a monthly or yearly subscription. The later is more cost advantageous.

You are charged at the beginning of a billable period. Meaning, you don’t get charged during a trial or other free period.  You only get charged as per your subscription.

If you have been charged and have a question about that, contact Customer support.

You may have started with a monthly subscription to become more familiar with Goal Nabber. Now, you want to continue and get the most economical offer. The annual subscription offer a 40% discount on the monthly subscription over the same period. That is the most economical subscription.

You can start with a free trial period.

We want to provide value and quality over quantity. The minimum is the legally required emails such as invoices or policy updates. Beyond that, you can choose if you want to receive updates which we will limit to monthly at most. More frequent update will be made on the website. That way you can control what you receive in function of your needs and expectations.

You may have received an invitation for the first time or simply forgotten you password. That is alright.

At the bottom of the login screen, you can ask for a password reset email. It will use the email address in the email field. So verify that it is correct. An email will be sent to you with a link to enter a new password.

That is unfortunate. There could be a few different reasons for that. To narrow down, the cause:

• Verify that the email is correct. In My Workspace > Contacts > View details (eye), you’ll be able to see the email address. If incorrect, delete and re-invite.
• Verify that the right contact was invited to the activity
• Ask the person to check filters (e.g. junk mail or spam filters)

You can try to re-invite the person. Contact Customer support when you need help.

We want to provide value and quality over quantity. The minimum is the legally required emails such as invoices or policy updates. Beyond that, you can choose if you want to receive updates which we will limit to monthly at most. More frequent update will be made on the website. That way you can control what you receive in function of your needs and expectations.

In most cases, the feedback badges and call for actions will provide guidance based on the context. Nonetheless, you might find something that isn’t working as expected or have uncertainty on what to do next.  You can always reach out to Customer support for advice.